Sales Essentials
Oct 23, 2026 - Nov 6, 2026
Instructor: Steven Havens
Full course description
Current Offering Details
Format: Two-day, in-person, Training
- Friday, October 23rd, 9am to 1pm
- Friday, November 6th, 9am to 1pm
About the Instructor

Steven Havens is a former Senior Executive at Bank of America, where he led multiple Consumer & Small Business Banking territories throughout South Florida and Southern California. His breadth of experience in corporate finance, sales leadership and entrepreneurship gives Steven a wealth of knowledge that he enjoys sharing with aspiring students.
Register now and learn essential sales skills!
Whether you're contemplating a career in sales, embarking on your first professional role, or looking to improve your communication skills to establish trust with others, the Sales Essentials Training program is your foundation for success.
What You'll Gain
- Earn a Marketable Skills Microcredential:
- Enhance your resume and LinkedIn profile when you earn the Sales Essentials Microcredential from the Lundquist College of Business.
- Develop Core Sales Skills:
- Gain proficiency in relationship-based selling techniques across key areas essential for sales success, including prospecting, effective communication, overcoming objections, and closing the sale.
- Create an Individual Development Plan:
- Leave the program with a tailored development plan, reviewed by an industry expert, to showcase your self-awareness and commitment to continuously improve your sales skills.
This program isn't just about mastering sales techniques; It's an opportunity to develop a versatile skill set that includes effective communication, strategic thinking, and the ability to understand and meet customer needs.
Participants who attend both days of this program and fulfill all requirements are eligible to earn a Sales Essentials microcredential, validating your newly acquired skills.
This credential is perfect for showcasing your skills on LinkedIn and other platforms, offering tangible proof of your newly acquired competencies.

